RETURNS POLICY
If an item is found to be incorrect or faulty please contact us directly by email and we will do our best to resolve the issue. Our returns policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be refunded.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is valid, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
SHIPPING
To return your product, you should mail your product to: The Nook Cocktail Club, 54-55 The Esplanade, Weymouth, Dorset, DT48DG. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. You should consider using a trackable shipping service or shipping insurance.
